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Performance of architectural teams: The role of team learning, reflexivity, boundary crossing and error communication
Tan, L., Kocsis, A., Burry, J., Kyndt, E. 2023. Performance of architectural teams: The role of team learning, reflexivity, boundary crossing and error communication, Design Studies, 89, https://doi.org/10.1016/j.destud.2023.101190
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This paper examines the role of team learning behaviours in the performance of architecture teams. This is significant to architects because most architects work in project teams. Although there is a growing body of research on the behaviours of design teams, this survey is one of the first studies conducted specifically on the learning behaviours of architects working in teams. We conducted a survey with 105 architecture firms in Victoria, Australia to collect perceptions of team learning behaviour and team performance, then interviewed nine architects to explore their team learning practices. Results from the survey demonstrated that team reflexivity, error communication and boundary crossing behaviours were positively associated with team effectiveness and employee satisfaction.
keywords: design behaviour; architectural design; teamwork; communication; team learning
- with: Anita Kocsis, Jane Burry, Eva Kyndt
- year: November 2021 – May 2023
- for: Design Studies
- download: Article
